Privacy Policy

Last Updated: December 2024

1. Information We Collect

At ProArk Haven Adult Day Care and Recreation Center, we collect information that you provide directly to us, such as when you:

  • Contact us for information about our services
  • Schedule a tour or consultation
  • Enroll in our adult day care programs
  • Complete forms or applications
  • Communicate with our staff

This may include personal information such as names, addresses, phone numbers, email addresses, emergency contacts, medical information, and other relevant details necessary for providing our services.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our adult day care services
  • Communicate with participants and their families
  • Ensure the safety and well-being of our participants
  • Coordinate care with healthcare providers when authorized
  • Process payments and manage accounts
  • Improve our services and programs
  • Comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With healthcare providers when necessary for participant care and with proper authorization
  • With emergency contacts in case of medical emergencies
  • When required by law or to comply with legal processes
  • To protect the rights, property, or safety of ProArk Haven, our participants, or others

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and administrative safeguards. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent for certain uses of your information

6. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

ProArk Haven Adult Day Care and Recreation Center

222 McIntyre Street West, #510B

North Bay, Ontario P1B 2Y8

Phone: 705.667.1780

Email: admin@proarkhaven.ca

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.